Terms of Service
Effective: Thursday, May 18th, 2023
Scope of Services:
Free Phone Consultation:
DO You Organization offers a complimentary phone consultation to discuss your specific needs and requirements. During this consultation, we will gather information about your project and provide initial recommendations.
In-Home Consultation:
For a comprehensive assessment of your space, we offer an in-home consultation priced at $200. Our professional organizers will visit your location, evaluate your needs, and develop a customized plan tailored to your preferences. This consultation fee will be applied as a discount if you choose to purchase an organization session of 8 hours or more.
Organization Plans:
We provide flexible organization plans to meet various project sizes and durations. Our plans include the following options:
4, 8, 12, 24, and 48 Hour Plans: These plans are designed to address different project sizes and complexities. Hours can be divided into 4-8 hour segments based on your availability and scheduling preferences.
Move In/Move Out Special:
To simplify your moving process, we offer a Move In/Move Out special. Our professional organizers will assist you in unpacking, organizing, and setting up your new space. This service ensures that you can start enjoying an efficient and functional environment from day one.
Downsizing Special:
For clients who are downsizing, we provide a specialized downsizing service. Our compassionate team will guide you through the process, helping you decide which items to keep and which to let go of. We aim to create a new space that reflects the most important aspects of your life and simplifies your transition.
Clients Responsibilities:
Providing Accurate Information: Clients are responsible for providing accurate and truthful information regarding their organizing needs, goals, and any specific requirements. This information will enable us to develop an effective organizing plan tailored to their individual needs.
Cooperation and Communication: Clients are expected to actively participate and cooperate throughout the organizing process. This includes providing feedback, sharing preferences, and communicating openly with our team. Timely responses to inquiries and requests for information will help us maintain efficient progress.
Confidentiality: We respect the privacy and confidentiality of our clients. It is the responsibility of the client to ensure that any sensitive or confidential information, such as personal documents or financial records, is appropriately secured or removed from the organizing area prior to our team's arrival.
Safe Working Environment: Clients are responsible for maintaining a safe and hazard-free working environment for our team. This includes removing any obstacles or potential safety hazards that may hinder the organizing process. If there are any safety concerns within the organizing space, such as heavy items or fragile objects, please inform our team in advance.
Decision-Making Authority: Clients have the ultimate decision-making authority regarding which items to keep, donate, or discard. It is the client's responsibility to communicate their preferences clearly to our team during the organizing process.
Timeliness and Rescheduling: Clients are requested to be punctual for scheduled organizing sessions. In case of any unforeseen circumstances or the need to reschedule, we kindly ask for at least 24 hours' notice to accommodate changes to the agreed-upon schedule.
Payment and Cancellation: Clients are responsible for timely payment of the agreed-upon fees for our organizing services. Any cancellations or changes to scheduled sessions should be communicated in a timely manner, adhering to our cancellation policy as outlined in our Terms and Conditions.
Payment Terms:
By engaging the services of DO You Organization, you agree to comply with the following payment terms:
Rates: Our rates for organizing services are clearly outlined on our website. We strive to provide transparent and competitive pricing for our valued clients. Please refer to the rates listed on our website for the specific services you require.
Additional Hours: Should the need arise for additional hours beyond the originally scheduled appointment, an additional fee of $65 per hour will be applied. We will notify you in advance and seek your approval before proceeding with any additional hours.
Additional Organizer: If an additional organizer is required to assist with your project, an additional fee of $45 will be charged. This fee is applicable per additional organizer required to complete the work efficiently and effectively.
Payment Method: We accept payments through the secure online payment platform, Stripe. You will have the option to make your payment securely and conveniently using your preferred credit card or other accepted payment methods.
Cancellation Policy: We understand that circumstances may change, and you may need to cancel or reschedule your appointment. However, we kindly request that you provide us with a minimum of 24 hours' notice for any cancellations. Cancellations made within 24 hours of the scheduled appointment will result in a 50% fee of the total service cost.
Please note that these payment terms are subject to change at the discretion of DO You Organization. Any updates or modifications to the payment terms will be communicated to you in a timely manner.
Confidently:
Confidentiality Agreement: By engaging our services, you agree to the strict confidentiality of all information shared with DO You Organization. We will treat all client information with the utmost care and confidentiality.
Non-Disclosure: DO You Organization and its employees or representatives will not disclose any client information to third parties without your express consent, unless required by law or necessary to fulfill our contractual obligations.
Protection of Client Information: We implement industry-standard security measures to safeguard client information from unauthorized access, disclosure, alteration, or destruction. This includes electronic and physical safeguards to protect your data.
Professional Conduct: Our team members are bound by professional ethics and obligations to maintain confidentiality. They are trained to handle client information responsibly and with strict confidentiality.
Use of Client Information: DO You Organization will use client information solely for the purpose of providing our organization services. This may include assessing and evaluating your space, developing organizational plans, and recommending appropriate organizing products.
Data Retention: We will retain client information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
Client Consent: DO You Organization may seek your explicit consent to use client information for testimonials, case studies, or promotional materials. Your consent will be obtained separately, and you have the right to decline or withdraw your consent at any time.
Legal Obligations: In the event that DO You Organization is legally compelled to disclose client information, we will comply with applicable laws and regulations. We will make reasonable efforts to notify you in advance, unless prohibited by law.
Ownership and Intellectual Property:
Customized Organizing Plans: Any customized organizing plans created by DO You Organization, including layouts, designs, and recommendations, are the intellectual property of the Company. Clients are granted a non-exclusive, non-transferable license to use these plans solely for their personal organizing purposes.
Proprietary Methodologies: DO You Organization employs proprietary methodologies, (including The 3 C’s of Consolidation and the 3 S’s of Stationing), and techniques in the organizing process. These methodologies are considered the Company's intellectual property and may not be replicated, reproduced, or shared without explicit written permission.
Unauthorized Use: Clients agree not to reproduce, modify, distribute, display, or exploit any intellectual property of DO You Organization without prior written consent. This includes, but is not limited to, sharing plans, methodologies, or other materials with third parties for commercial or non-commercial purposes.
Client Contributions: While DO You Organization respects and values client input, any suggestions, ideas, or feedback provided by clients during the organizing process do not grant ownership or intellectual property rights to the Design Organize You, unless explicitly agreed upon in writing.
Confidentiality: DO You Organization acknowledges the sensitive nature of personal organizing and commits to maintaining the confidentiality of client information, organizing plans, and any proprietary methodologies utilized during the engagement.
Disclaimer: The information and recommendations provided by DO You Organization are based on professional expertise and experience. However, the Company cannot guarantee specific results, as individual organizing outcomes may vary.
Liability Limitations:
DO You Organization strives to provide exceptional home organizing services while maintaining the highest level of professionalism and care. However, it is important to understand that the organizing process may involve handling personal belongings and making decisions regarding their organization. While we take great care and precaution, there are inherent risks involved.
DO You Organization shall not be held liable for any damages or losses, including but not limited to, personal injury, property damage, or financial loss, incurred during the organizing process, unless caused by our gross negligence or willful misconduct.
To the extent permitted by law, DO You Organization's liability for any claim arising out of or relating to the organizing services shall be limited to the amount paid by the client for the specific organizing services rendered.
DO You Organization shall not be held liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to the organizing services, regardless of the cause of action or theory of liability, including, but not limited to, loss of profits, loss of data, or loss of enjoyment.
The client agrees to release, indemnify, and hold harmless DO You Organization its employees, agents, and contractors from any and all claims, demands, liabilities, costs, or expenses arising out of or relating to the organizing services provided by DO You Organization.
It is the client's responsibility to maintain appropriate insurance coverage for their personal belongings and property.
Dispute Resolution:
In the event that any dispute or disagreement arises, we believe in minimizing legal conflicts and promoting amicable resolution. Therefore, our Dispute Resolution section outlines the preferred methods for resolving disputes.
Mediation: In the event of a dispute, we encourage both parties to engage in mediation. Mediation involves the appointment of a neutral third party, known as a mediator, who will assist in facilitating communication and negotiation between the parties. Mediation allows for open dialogue and the opportunity to reach a mutually satisfactory resolution.
Arbitration: If mediation is unsuccessful or not suitable for the particular dispute, we may opt for arbitration as the next step. Arbitration involves the submission of the dispute to one or more impartial arbitrators who will review the evidence and make a binding decision. The decision reached through arbitration is typically final and binding upon both parties.
Litigation: While we strongly prefer alternative dispute resolution methods such as mediation or arbitration, there may be instances where litigation becomes necessary. In such cases, both parties agree to submit to the jurisdiction of the appropriate courts and will abide by any rulings made by the court.
It is important to note that by engaging in our services, you acknowledge and agree to attempt to resolve any disputes through mediation or arbitration before pursuing litigation, unless prohibited by applicable law.
Termination of Service:
Termination by the Client:
The client may terminate the agreement with the Company at any time by providing written notice.
In the event of termination, the client may be responsible for any outstanding fees or costs incurred up to the termination date.
Termination by the Company:
The Company reserves the right to terminate the agreement with the client if the client fails to comply with the terms and conditions outlined in this agreement or engages in any unlawful or disruptive behavior.
In such cases, the Company will provide written notice to the client outlining the reasons for termination and any outstanding fees or costs owed.
Notice of Termination:
Both parties agree to provide written notice of termination to the other party. The notice should be sent via certified mail or email, with a read receipt requested.
The termination notice should include the effective date of termination and any additional details relevant to the termination.
Effect of Termination:
Upon termination, the client agrees to promptly return any Company-owned materials, tools, or equipment in their possession.
The client acknowledges that termination of the agreement does not release them from any financial obligations or liabilities incurred prior to termination.
Dispute Resolution:
In the event of a dispute arising from the termination of the agreement, both parties agree to engage in good faith discussions to resolve the matter amicably.
If a resolution cannot be reached through negotiations, the parties may seek legal remedies available under applicable laws and regulations.
Governing Law:
These Terms of Service and any dispute arising out of or in connection with these terms, including any disputes relating to the use of the services provided by DO You Organization, shall be governed by and construed in accordance with the laws of the respective jurisdiction where the services are being provided, namely:
Nashville, Tennessee, for services rendered in Nashville, Tennessee.
Fort Worth, Texas, for services rendered in Fort Worth, Texas.
Ann Arbor, Michigan, for services rendered in Ann Arbor, Michigan.
Any legal action or proceeding arising out of or relating to these Terms of Service or the services provided by DO You Organization shall be exclusively venued in the appropriate state or federal courts located in the respective jurisdiction mentioned above. By using our services, you consent to the exclusive jurisdiction and venue of these courts.
In the event of any conflict or inconsistency between the provisions of these Terms of Service and the laws of the respective jurisdiction, the laws of the respective jurisdiction shall prevail to the extent of such conflict or inconsistency.
Please note that DO You Organization may also be subject to additional local, state, and federal laws and regulations applicable to the respective jurisdictions where services are provided. It is your responsibility to comply with all applicable laws and regulations while using our services.
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining provisions and shall not affect the validity and enforceability of the remaining provisions.
Amendments:
DO You Organization ("the Company") reserves the right to modify or update these Terms of Service at any time, as deemed necessary. Any changes made to the Terms of Service will be effective immediately upon posting the revised version on the Company's website or by other means of communication. Clients will be notified of any significant changes to the Terms of Service via email or through other appropriate channels.
It is the responsibility of the clients to review the Terms of Service periodically to stay informed about any updates or modifications. Continued use of DO You Organization's services after any amendments signifies the client's acceptance of the revised Terms of Service.
The Company may, at its sole discretion, make changes to the Terms of Service for various reasons, including but not limited to legal compliance, operational requirements, or to enhance the overall user experience. It is important for clients to familiarize themselves with the most current version of the Terms of Service to ensure compliance and understanding of their rights and obligations.
DO You Organization values transparency and will make reasonable efforts to communicate any significant changes to the Terms of Service. However, it is recommended that clients review the Terms of Service periodically to ensure they are aware of the most recent updates.
If a client disagrees with any changes to the Terms of Service, their sole recourse is to discontinue using the services provided by DO You Organization.
By using DO You Organization's services, clients acknowledge and agree to be bound by the most recent version of the Terms of Service.
Please note that all services provided by DO You Organization are subject to our Terms and Conditions, which you can find on our website. It is essential to review and understand these terms before engaging our services.